© CLEVER SYNERGY srl - All rights reserved - VAT: IT02317470991

Standard Terms & Conditions

PRIVACY POLICY

Last updated: 03/10/2018

Clever Synergy srl, together with its suppliers built the Clever Survey app as a B2B app via Apple VPP. The service is provided by Clever Synergy and is intended for use as is. This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decided to use our service. If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this privacy policy or agreed in writing with you, exclusively to provide further services by Clever Synergy.


Information Collection and Use
For a better experience, while providing our service, we may require you to provide us with certain personally identifiable information, including but not limited to first name, email address, location, device, operating system, etc. The information that we request is will be retained by us and used as described in this privacy policy. The app does use third party services that may collect information used to identify you as Apple App Store, Google Play Services, Amazon Web Services, MLab. Please refer to privacy policy of third party service providers for further information on this subject.


Log Data
We want to inform you that whenever you use our service, in a case of an error in the app we collect data and information (through third party products) on your ipad called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.


Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory. This service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this service.


Service Providers
We may employ third-party companies and individuals due to the following reasons:
•    To facilitate our service;
•    To provide the service on our behalf;
•    To perform service-related services; or
•    To assist us in analysing how our service is used.
We want to inform users of this service that these third parties have access to your personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


Security
We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Your Rights
Under GDPR you have the right to access personal information that we processes about you.
You can request from us information about -
•    The personal data we hold about you
•    The categories of personal data concerned
•    The purposes of the processing
•    Details to whom your personal data has/will be disclosed
•    ow long we retain your personal data
•    If we did not collect the data directly from you, information about the source


You may also request from us the following-
•    That we update any incomplete or inaccurate data about you
•    Request that we delete your personal data in accordance with GDPR


You may request we action your rights by contacting us at Clever Synergy srl, Piazza Matteotti 2/4A, 16123 Genoa / Italy or by emailing us at projects@clever-synergy.com. To ensure your data is protected, if we receive a request from you to exercise your rights, we will ask you to verify your identity before acting on the request.


How Long We Retain Your Data
We only retain personal information for as long as is necessary. For further details on our data retention periods please contact us. Where you have consented to us to use your details for direct marketing, we will keep this data until you notify us or otherwise withdraw your consent.


Links to Other Sites
This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the privacy policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.


Changes to this Privacy Policy
We may update our privacy policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new privacy policy on this page. These changes are effective immediately after they are posted on this page.


Contact Us
If you have any questions or suggestions about our privacy policy, do not hesitate to contact us.